Course Code
Course Title
Business Process Analysis & Engineering
Description
This course addresses business processes management and improvement. Areas to be covered include: concepts and methods in business process management (e.g., lean & six sigma processes), business process models and charts, business process re-engineering and improvement cases.
Recommended Reading
- Business process analysis and engineering textbook by Geoffrey Darnton
- Originally published: 26 February 2013 Fundamentals of Business Process Management Textbook by Hajo, jan Mendling, Marcello La Rosa, and Morlon Dumas. https://books.google.com.ng/books/about/Fundamentals_of_Business_Process_Managem.html?id=KgVTDwAAQBAJ&printsec=frontcover&source=kp_read_button&redir_esc=y#v=onepage&q&f=false
- GALLIERS R. D. and LEIDNER D. E. (eds.), 2009. Strategic Information Management: Challenges
- ROSS, J., WEILL,P., and ROBERTSON, D.C., 2006. Enterprise Architecture as Strategy: Creating a Foundation for Business Execution. HBS
- Originally published 2006 Business Process Management: Practical Guidelines to Successful Implementations book by johan Neils and john jeston https://books.google.com.ng/books/about/Business_Process_Management.html?id=4Lx2_z9Hw_MC&printsec=frontcover&source=kp_read_button&redir_esc=y#v=onepage&q&f=false
- Business process change, second edition: A guide for business managers and BPM and Six Sigma professionals https://www.elsevier.com/books/business-process-change/harmon/978-0-12-374152-3