Course Code
Course Title

Information Systems Management & Operations

Description

This course addresses operations, management and decision making of an effective IS organization. Areas to be covered include: principles and strategies of operations management. Managing IS functions, staff, service productions and sourcing models. Managing and coordinating information resources.

Managing IS project portfolio, software and hardware development and maintenance. Use of project management tools and techniques. Implementing relevant IT governance frameworks within the organization based on strategic guidance in line with laws and regulations directly affecting IS management and operations.